Last Modified: May 16, 2018
- Types of Information Collected
We may collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. We may collect Personally Identifiable Information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply Personally Identifiable Information, except that it may prevent them from engaging in certain site related activities.
Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We may gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
- Collection Methods and Use of Information
We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. We may collect and use user Personally Identifiable Information for the following purposes: (a) to improve customer service – information you provide helps us respond to your follow up customer service requests and support needs more efficiently; (b) to personalize user experience – we may use information in the aggregate to understand how our users as a group use the resources provided on our site; (c) to improved our website – we may use feedback you provide to improve our content and our site; (d) to fulfill or facilitate fulfilling any other purpose for which you provided it; (e) to send periodic emails – if you voluntarily provide us with an email address, we may use the email to respond to inquiries, questions and/or other requests.
In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Our third party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our site.
- Release of Information
We do not sell, trade, or rent your Personally Identifiable Information to others. We may, however, transfer the information you share with us voluntarily – in the event of sale of the Site – to the new owner. We may share your Personally Identifiable Information with our advertisers and service partners for you to obtain products/services/information as per your request (See www.bipolar-lives.com/disclaimer). We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our site.
We will encourage our advertisers and service partners to adopt and post privacy policies similar to ours. However, the use of your Personally Identifiable Information – whether relayed by us or provided directly by you – by our advertisers and service partners is governed by the privacy policies of those advertisers and service partners, and is not subject to our control.
Occasionally, we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may also utilize Personally Identifiable Information to prevent or minimization of a serious and immediate threat to a party’s health/security.
We may also provide Non-Personally Identifiable Information about our users’ use of the resources on our site, traffic patterns, and related site information to advertisers or service partners, but these statistics do not include any Personally Identifiable Information.
- Updating and Correcting Information
We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us.
You may send your request to us at https://www.bipolar-lives.com/contact-us to access, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
- User Choices on Collection and Use of Information
If you voluntarily provide us with your Name and E-mail address, we may, from time to time, send you E-mail regarding our website and our advertisers’ or service partners’ products and services. Only www.bipolar-lives.com (or agents working on behalf of www.bipolar-lives.com) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information, or, at any time, you can send us a notice that you no longer desire to receive such offers and mailings.
- Security of Information
At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Any information that you voluntarily provide to us, including, without limitation, any Personally Identifiable Information resides on a secure server that only selected www.bipolar-lives.com personnel and contractors have access to via user ID and password.
Information that you provide that is not Personally Identifiable Information also resides on a secure server.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
- Cookies and Advertisements/Third Party Referrals
When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case.
- Privacy Policies of Third Party Sites
You may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing.
- Miscellaneous Privacy Issues
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us request via page link: https://www.bipolar-lives.com/contact-us/
Attn: Privacy Compliance Officer
401 E. Jackson Street, Suite 2340
Tampa, Florida 33602
You may also contact us via https://www.bipolar-lives.com/contact-us